x111 Legion Privacy Policy

1 Who We Are

x111 Legion is an online gaming platform offering sports betting, live casino, slots, VIP rewards and PKR payment services to players in Pakistan. When this Privacy Policy refers to "x111 Legion", "we", "us" or "our", it means the platform operator responsible for running the x111 Legion service.

This Privacy Policy applies to all data collected through the x111 Legion website, the x111 Legion mobile app and any other interface through which the platform is accessed. By registering an account or using the platform in any way, you confirm that you have read and understood this policy.

2 Data We Collect

x111 Legion collects the following categories of personal data from players:

We do not collect sensitive data such as ethnic origin, religious beliefs or political views. We collect only what is necessary to provide and improve the platform.

3 How We Collect Your Data

Data is collected through the following means:

• Direct registration: When you create your x111 Legion account, you provide your name, contact details, date of birth and other identity information directly.
• Transactions: When you make a PKR deposit via JazzCash, Easypaisa, Raast, bank transfer or card, payment data is collected to process and record the transaction.
• Platform use: As you navigate the platform — placing sports bets, playing slots, using the live casino or checking your VIP status — usage data is automatically collected.
• Verification process: When identity verification is required, you may be asked to submit supporting documents such as a CNIC copy or proof of address.
• Cookies and tracking: The website and app use cookies and similar tracking technologies to collect technical and behavioural data. See Section 6 for full details.
• Third-party sources: In some cases, identity verification providers or fraud prevention services may supply additional data to supplement what you have provided directly.

4 Why We Use Your Data

x111 Legion uses your personal data for the following purposes:

• Account management: To create and maintain your account, verify your identity, process login requests and manage your account settings.
• Payment processing: To handle PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Platform delivery: To provide the sports betting, live casino, slots, VIP programme and all other features of the x111 Legion platform.
• Customer support: To respond to queries, resolve disputes and communicate with you about your account, transactions or platform issues.
• Security and fraud prevention: To monitor account activity, detect suspicious behaviour, prevent unauthorised access and protect both players and the platform from fraud.
• Responsible gaming: To monitor usage patterns that may indicate problem gambling behaviour and to apply deposit limits, session reminders or self-exclusion tools where relevant.
• Legal compliance: To meet obligations related to identity verification, financial record-keeping and anti-money laundering requirements.
• Platform improvement: To analyse how players use the platform and identify areas where the experience can be improved — for example, making the app faster or making it easier to find PSL betting markets.
• Communications: To send you relevant updates about your account, promotions you are eligible for and important platform notices. You can manage your communication preferences in your account settings.

5 Sharing Your Data

x111 Legion does not sell your personal data. We share data only where necessary and only with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, Raast and other supported PKR payment providers receive the financial data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies.
• Identity verification providers: Where KYC verification is required, your identity documents may be shared with third-party verification services to confirm your identity.
• Fraud prevention services: Data may be shared with fraud detection and anti-money laundering services to protect the platform and its players.
• Technology and hosting providers: Platform infrastructure, data storage and security services are provided by third-party technology partners who process data on our behalf under strict data processing agreements.
• Game suppliers: When you play a casino game or slot provided by a third-party supplier, limited gameplay data may be shared with that supplier to deliver the game and maintain fairness.
• Legal obligations: In cases where we are required by law or a lawful authority to disclose data, we will comply with that requirement.

All third parties who receive data from x111 Legion are contractually required to handle that data securely and use it only for the specific purpose for which it was shared.

6 Cookies and Tracking Technologies

x111 Legion uses cookies and similar technologies on the website and mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where players drop off and how long sessions typically last. This data is aggregated and not linked to individual identities.
• Functional cookies: Remember your preferences such as language settings, default sport view (for example, showing PSL markets first) and display options.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform. For the best experience on the x111 Legion app, we recommend keeping essential and functional cookies enabled.

7 Data Security

x111 Legion takes data security seriously and applies a range of technical and organisational measures to protect your personal information:

• SSL/TLS encryption: All data transmitted between your device and x111 Legion servers is encrypted using SSL/TLS protocols.
• Password hashing: Your account password is never stored in plain text. It is hashed using industry-standard cryptographic methods so that even platform staff cannot see it.
• Access controls: Access to personal data within x111 Legion is restricted to staff who genuinely need it to perform their role. All staff access is logged and audited.
• Secure payment handling: PKR transaction data is handled through PCI-compliant payment processing infrastructure. Full card or wallet credentials are not stored on x111 Legion servers.
• Fraud monitoring: Automated systems continuously monitor account and transaction activity for unusual patterns that may indicate fraud, account takeover or money laundering.

While x111 Legion employs strong security measures, no system is entirely without risk. You can help protect your account by using a strong, unique password, enabling two-factor authentication if available, and logging out after each session — especially on shared or public devices.

8 Data Retention

x111 Legion retains personal data for as long as your account is active. After account closure, data is retained for a further period to meet legal, audit and fraud prevention obligations. The specific retention periods are as follows:

• Account and identity data: Retained for the duration of account activity and for a period after closure as required for compliance and dispute resolution purposes.
• Transaction records: PKR deposit and withdrawal records are retained for an extended period in line with standard financial record-keeping requirements.
• Usage and gameplay data: Retained for platform improvement and responsible gaming monitoring purposes. Aggregated, anonymised data may be retained indefinitely for statistical purposes.
• Support communications: Records of support interactions are retained for a reasonable period to allow for follow-up and quality review.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

9 Your Rights Over Your Data

As an x111 Legion player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or email.

• Right of access: You can request a copy of the personal data x111 Legion holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that it be corrected. Some information — such as your registered name — may require identity verification before changes are made.
• Right to deletion: In certain circumstances you may request that your personal data be deleted. Note that where data must be retained for legal or compliance reasons, deletion may not be possible in full.
• Right to restrict processing: You may request that x111 Legion restricts how your data is used in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent — for example, marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Children's Privacy

x111 Legion is strictly an adult platform. No person under the age of 18 is permitted to register or use the service. We do not knowingly collect personal data from anyone under 18.

If we become aware that an account has been registered by or used by a minor, that account will be closed immediately, all balances returned to the payment method used, and all associated data deleted in line with our data retention policy.

If you are a parent or guardian and believe that a minor in your care has accessed x111 Legion, contact support immediately so we can take appropriate action. We also encourage parents to use device-level parental controls to prevent access to online gaming platforms.

11 Updates to This Privacy Policy

x111 Legion may update this Privacy Policy from time to time to reflect changes in the platform, new features, or evolving best practices around data protection. The "Last updated" date at the top of this page always reflects when the current version was published.

Where changes to the policy are material, we will notify registered players via the platform or by email to the address on file. Continued use of the x111 Legion platform after an updated policy has been published constitutes acceptance of the revised terms.

We encourage you to review this page periodically so you are always aware of how your personal information is being handled.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way x111 Legion handles your personal data, please get in touch with our support team. We are available 24/7 and will do our best to respond to your query as quickly as possible.

You can reach us via live chat on the platform or through the x111 Legion mobile app. For formal data-related requests — such as access, correction or deletion — please contact us by email so we have a written record of your request.

For information about how we handle responsible gaming and what tools are available to manage your play, please visit our Responsible Gaming page.